Recruiting in the Service Industry is unlike recruiting for white-collar businesses. Service Industry operators, HR professionals, recruiters, and hiring managers experience high turnover, quick hiring, and often times a cumbersome process not built for their industry.
Turnover is inevitable, but that doesn't mean the end goal shouldn't be retention, in fact, to tamp down turnover, your recruiting strategy should focus on retention. Employee engagement and the relationships employees build on the job are key to employee retention.
Finding people to hire is a constant battle in the service industry. With the unemployment rate being lower than 5% across the country, and in some areas even lower than 3%, it is more important than ever to get your jobs seen by all applicants and to hire quickly while also engaging your workforce to tamp down turnover where you can.
If there is one common challenge that every company is facing right now, it's the fact that we are all struggling to find enough people, let alone enough talented people, to help our businesses grow. The growing economy combined with low unemployment adds up to more jobs than available workers.